Streamline Your BCBS Calls: A Guide to Accurate Member ID Input

Calling BCBS for claim status or eligibility verification can be a time-consuming process. One common frustration is entering the correct member ID. By following these simple steps, you can increase your chances of connecting with the right BCBS plan and get the information you need more efficiently.

Steps:

1. Call the BCBS Blue Card number: 1 (800) 676-BLUE (2583).

2. Enter the prefix of the member's ID: Using the keypad on your phone, input the alpha prefix found at the beginning of the member ID. Here's a handy reference:

   • A = 21
   • B = 22
   • C = 23
   • D = 31
   • E = 32
   • F = 33
   • G = 41
   • H = 42
   • I = 42
   • J = 51
   • K = 52
   • L = 53
   • M = 61
   • N = 62
   • O = 63
   • P = 71
   • Q = 7
   • R = 73
   • S = 74
   • T = 81
   • U = 82
   • V = 83
   • W = 91
   • X = 92
   • Y = 93
   • Z = 9

3. Press #: After entering the final alpha equivalent, press the # key.

Example:

If your patient's member ID begins with "MCP," you would enter:

• 61 (M)
• 23 (C)
• 71 (P)

By following these steps, you can streamline your BCBS calls and get the information you need more quickly.

Additional Tips:

• Have the member ID ready: Before calling, ensure you have the member's ID readily available.
• Be patient: Even with accurate information, there may be wait times.
• Take notes: Write down any important information or next steps provided by the representative.

By following these guidelines, you can make your BCBS calls more efficient and less frustrating.